We have our own size chart based on the foot length & the size guide is different for each type of shoes. So please refer to our size chart and measuring guide in the product page and choose the right size. If it is convenient, we also suggest you provide us with your foot length. We are more than glad to help you check our size chart and then offer some professional suggestions. Please get the right measurements first according to the measuring guide and choose the right size.

Please rest assured that the size is accurate to our size chart. It is suggested to compare your measurement against the size chart in the product description and get the right size. (Please note that each item has its own size chart)

We have our own size chart and it is not exactly equivalent to your usual size. Our shoes are in normal width. So please refer to our size chart on the product page and choose the right size based on your foot length. If you still have concerns about the width, you may choose shoes with lace-up styles which will adjust to the width of your feet.If it does not fit finally, we accept return or exchange. You just need to contact us within 30 days upon delivery.

Usually, if you choose expedited shipping, you can get an item in about 2-3 weeks. Some items can be shipped from our warehouse in 24 hours. For items that cannot be shipped in 24 hours, it will take 3-7 days to prepare the item (15 business days for custom products), and 5-10 days for expedited shipping. If you choose standard shipping, it takes 10-15 days to ship your order, so you can receive it in 3-4 weeks.

The sooner you place an order, the sooner we start preparing your order.

Free shipping is available for orders over US$199 (Except for Customisable Dresses) in certain countries. You can check the estimated shipping fee at the checkout page after you fill in your shipping address.

Free shipping is available for orders over US$199 (Except for Customisable Dresses) in certain countries. Please refer to the checkout page for the estimated shipping costs.

We are always working with the most trustful delivery companies and the shipping fee is paid to the carrier to make sure you can get packages safely and guaranteed. Considering the competitive price of our products, it's still quite cost-effective to purchase from us.

You can find the available shipping countries at the checkout page. If your country is not in the drop down list, please contact us at contact@danceandsway.com with your country, city and zip code, and we will further check it for you.

We have warehouses in the U.S., UK, Germany, Australia and China mainland, where the products will be shipped from. We will choose the nearest one which has stock for your order.

Each of our products is made strictly according to the pictures and with high quality. And the finished products will go through a series of inspections before they are sent to you. We suggest you have a try.

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. Compared with physical stores, we offer more reasonable prices to our customers. In fact, some online dress shops and physical stores are also our regular customers. Please rest assured that our products are made of high quality.

You can also tell us your concerns, and then we will offer you some recommendations to help you get the right item.

Our office is located in Hong Kong.

Each of our products is made strictly according to the pictures and with high quality. And the finished products will go through a series of inspections before they are sent to you. We suggest you have a try.

Eligible items can be returned or exchanged within 30 days of receipt of the original order. Please contact us at contact@danceandsway.com within 30 days of receiving your package and initiate the return process if needed. For more of our return and exchange policy, please check this link: https://www.danceandsway.com/pages/return-refund-policy

If the item does not fit you, we can help you with the return or exchange. Shipping costs will not be refunded. Please contact us at contact@danceandsway.com within 30 days of receiving your package and initiate the return process if needed. For more of our return and exchange policy, please check this link: https://www.danceandsway.com/pages/return-refund-policy

We are a low cost operating company and we want to minimize returns for fittings. For our return and exchange policy, please check this link: https://www.danceandsway.com/pages/return-refund-policy

We understand your concerns. We highly suggest you refer to our size chart and select the most suitable size before you place the order. Or, you can tell us your own measurements, and we will recommend the right size for you.

We have warehouses in the U.S., UK, Germany, Australia and China mainland. Please contact our service team to get the return guide and correct return address before you make a return.

The detailed return shipping cost depends on the courier you used, the package weight and the destination. Please contact our service team to get the return guide and correct return address before you make a return.

According to our return policy, if your return is more than 3 items, 20% restocking fee need to be charged. We implement this fee to cover the costs associated with processing returned items, including quality checks, repackaging, and preparing the products for resale. This fee helps us maintain the quality of our inventory and ensures that returned items can be properly inspected, handled, and made available for future customers in pristine condition. Thank you for your time and understanding.

We are sorry that currently pay on delivery is not available on our site. We currently accept payment via Credit or Debit cards, PayPal. We also have Klarna which supports pay later. You may check the available payment methods at the checkout page.

To cancel your order, please contact our service team at contact@danceandsway.com. Once you have completed the cancellation process, you will receive an email confirmation. Orders cannot be cancelled after the order has shipped.

The changes you can make to your order depend on the item ordered and how recently you placed your order. To make a change, please contact our service team at contact@danceandsway.com. Please note changes to an order may affect the delivery time. Orders cannot be changed after the order has shipped.

Please note that each order can only use one coupon code. Please contact our service team at contact@danceandsway.com with the coupon code you want to apply and we will further check it for you.

You can place an order normally and choose customized size. After receiving your order, we will send you a size confirmation email with the measuring guide and check the sizing with you.

Yes, we have discounts for group orders and wholesales. You can register here and our marketing team will contact you with more information: wholesale

Yes, you can check the main page of our website and there are discounts for your reference. If you cannot find it, you can contact us at contact@danceandsway.com.

Yes, here's link of our gift card: https://www.danceandsway.com/products/dance-supplies-gift-card?_pos=1&_sid=39047b851&_ss=r

The detailed guide will be sent to the email you used to place the order.

NOTICE:

Most of our dancewear are not suitable for machine washing. We recommend hand washing separately. Do not wring dry.

Avoid soaking in hot water and refrain from using fabric softeners.

Slight color fading may occur with dance costumes, which is considered normal.

For new garments, we suggest washing with warm saltwater to prevent color bleeding.